{"id":7063,"date":"2025-06-19T17:35:59","date_gmt":"2025-06-19T15:35:59","guid":{"rendered":"https:\/\/keyena.com\/personal-data-protection-policy\/"},"modified":"2025-07-08T10:56:11","modified_gmt":"2025-07-08T08:56:11","slug":"personal-data-protection-policy","status":"publish","type":"page","link":"https:\/\/keyena.com\/en\/personal-data-protection-policy\/","title":{"rendered":"Personal data protection policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7063\" class=\"elementor elementor-7063 elementor-2169\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-930f30e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"930f30e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8e35a1b\" data-id=\"8e35a1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71345e3 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"71345e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"104\" height=\"3\" src=\"https:\/\/keyena.com\/wp-content\/uploads\/2025\/05\/titre.png\" class=\"attachment-large size-large wp-image-1333\" alt=\"\" srcset=\"https:\/\/keyena.com\/wp-content\/uploads\/2025\/05\/titre.png 104w, https:\/\/keyena.com\/wp-content\/uploads\/2025\/05\/titre-100x3.png 100w\" sizes=\"(max-width: 104px) 100vw, 104px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d0c7d7\" data-id=\"2d0c7d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5576898 elementor-widget elementor-widget-heading\" data-id=\"5576898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Personal data protection policy <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b075ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b075ec\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c9b927\" data-id=\"5c9b927\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-964a5a5 elementor-widget elementor-widget-text-editor\" data-id=\"964a5a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>KEYENA may process personal data concerning users when they browse the website <a href=\"https:\/\/keyena.com\/en\/\">https:\/\/keyena.com\/en<\/a> (hereinafter referred to as &#8220;the Site&#8221;) or place an order online via the Site.<\/p><p> <\/p><p>This Personal Data Protection Policy (hereinafter referred to as &#8220;the Policy&#8221;) informs you of how we process, protect, and share your personal data collected in the context of your use of the Site.<\/p><p> <\/p><p>It also includes important information about your rights regarding your personal data.<\/p><p> <\/p><p>Please read it carefully to understand how we process your personal data.<\/p><p>Please note that this Policy may be modified or updated at any time, particularly to comply with any changes in legislation or regulations. In such cases, the date of the latest update will be clearly indicated at the top of the Policy. These modifications are binding upon the user as soon as they are posted online. We therefore invite you to regularly review this Policy.   <\/p><p>For more information on the protection of personal data, you may visit the CNIL (French Data Protection Authority) website: <a href=\"https:\/\/www.cnil.fr\">https:\/\/www.cnil.fr<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-957a25f elementor-widget elementor-widget-heading\" data-id=\"957a25f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Who is the Data Controller?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8739a4 elementor-widget elementor-widget-text-editor\" data-id=\"f8739a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The data controller is the entity that determines the purposes (why personal data is processed) and the means (how personal data is processed), including the collection, storage, transmission, deletion, and\/or use of personal data.<\/p><p>KEYENA, a simplified joint-stock company with a single shareholder, with a capital of \u20ac10,600, registered with the Lyon Trade and Companies Register under number B 880 214 051, whose registered office is located at 110 rue Fr\u00e9d\u00e9ric Fays \u2013 69100 Villeurbanne, acts as the data controller.<\/p><p>Phone: +33 (0)667 047 990 : 0667047990<\/p><p>Hereinafter referred to as \u201cKEYENA.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41e7e82 elementor-widget elementor-widget-heading\" data-id=\"41e7e82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. What Types of Personal Data Does KEYENA Collect?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca8118 elementor-widget elementor-widget-text-editor\" data-id=\"1ca8118\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Personal data refers to any information that can directly or indirectly identify a natural person, such as name, surname, postal address, phone number, email address, or IP address.<\/p><p>When you use the Site, KEYENA collects and processes different types of personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db9283d elementor-widget elementor-widget-heading\" data-id=\"db9283d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2.1. 2.1. Data You Provide Directly<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c27cec0 elementor-widget elementor-widget-text-editor\" data-id=\"c27cec0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>When you create a customer account on the Site, you provide us with: <\/li><li>Your first and last name<\/li><li>A valid email address<\/li><li>A password<\/li><\/ul><p> <\/p><p>These details are mandatory. Without them, you will not be able to create a customer account. <\/p><ul><li>When you order a product from the Site, you provide us with:<\/li><li>Your first and last name<\/li><li>Your company name<\/li><li>A billing and shipping address<\/li><li>A valid email address<\/li><li>A mobile phone number<\/li><\/ul><p> <\/p><p>These details are mandatory. Without them, you will not be able to place an order on our Site. <\/p><ul><li>When you sign up for our newsletter, you provide us with your email address.<\/li><li>Data you provide when contacting KEYENA via the Site&#8217;s contact form.<\/li><li>Data you provide when posting a review on the Site.<\/li><li>Data you provide when contacting KEYENA by any other means.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-521d431 elementor-widget elementor-widget-heading\" data-id=\"521d431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2.2. Data We Collect During Your Use of Our Site<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-157f71b elementor-widget elementor-widget-text-editor\" data-id=\"157f71b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2.2.1. Technical Data<\/strong><\/p><p>While using the Site, we collect technical information related to your connection and browsing, such as: your web browser, IP address, browsing history (date and time of your last visit).<\/p><p>Different technologies may be used to collect this data, including cookies.<\/p><p>For more information about cookies, please refer to our Cookie Policy, available <strong><u>here<\/u><\/strong> and on our Site under the &#8220;Cookie Policy&#8221; tab.<\/p><p><strong>2.2.2. Transaction Data<\/strong><\/p><p>When you place an order, we also collect transaction data related to the use of our delivery services, such as delivery details, and the date and time of delivery completion.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f3bcd elementor-widget elementor-widget-heading\" data-id=\"f3f3bcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2.3. Rules Regarding Banking Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-036ecf6 elementor-widget elementor-widget-text-editor\" data-id=\"036ecf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Banking data transmitted during your purchase of Products via the Site is collected by our payment service provider STRIPE. Its privacy policy (available in English only) can be accessed here : <a href=\"https:\/\/stripe.com\/fr\/privacy\">https:\/\/stripe.com\/fr\/privacy<\/a>.<\/p><p>At no point do your banking details pass through KEYENA\u2019s IT system.<\/p><p>Your IP address may also be collected by <strong>[KEYENA and shared with STRIPE OR directly by STRIPE]<\/strong> in order to secure online payments and combat fraud.<\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f761bc9 elementor-widget elementor-widget-heading\" data-id=\"f761bc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">For What Purposes Does KEYENA Process My Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb2609b elementor-widget elementor-widget-text-editor\" data-id=\"cb2609b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use your personal data for the following purposes:<\/p><ul><li>To provide the products offered on the Site<\/li><li>To manage your customer account on the Site<\/li><li>To manage and track customer orders<\/li><li>To manage billing and payment operations<\/li><li>To handle your information requests<\/li><li>To manage your data subject rights<\/li><li>To handle customer complaints<\/li><li>To strengthen and personalize communication with you, including through newsletters and marketing campaigns<\/li><li>To measure customer satisfaction through reviews and improve our products and services via satisfaction surveys<\/li><li>To carry out statistical studies<\/li><li>To prevent fraud<\/li><li>To ensure the security of the Site<\/li><li>To investigate and prosecute illegal activities<\/li><li>To resolve disputes<\/li><li>To publish customer reviews on the Site<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1644578 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1644578\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1753367\" data-id=\"1753367\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e88b5c8 elementor-widget elementor-widget-heading\" data-id=\"e88b5c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. What Is the Legal Basis for Processing My Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de78a2e elementor-widget elementor-widget-jet-table\" data-id=\"de78a2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-table jet-elements\">\n\t\t<div class=\"jet-table-wrapper\">\n\t\t\t<table class=\"jet-table jet-table--fa5-compat\">\n\t\t\t\t<thead class=\"jet-table__head\"><tr class=\"jet-table__head-row\"><th class=\"jet-table__cell elementor-repeater-item-ce8e01a jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Legal Basis <\/div><\/div><\/div><\/th><th class=\"jet-table__cell elementor-repeater-item-519c648 jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Examples of Data Processing Activities <\/div><\/div><\/div><\/th><\/tr><\/thead>\n\t\t\t\t\t\t\t\t<tbody class=\"jet-table__body\"><tr class=\"jet-table__body-row elementor-repeater-item-76a0915\"><td class=\"jet-table__cell elementor-repeater-item-459cdd7 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Contract <\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-f3cc8d8 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Execution of the General Terms and Conditions of Sale (e.g. order management, billing, delivery).<\/div><\/div><\/div><\/td><\/tr><tr class=\"jet-table__body-row elementor-repeater-item-7db4d5a\"><td class=\"jet-table__cell elementor-repeater-item-7195b92 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Consent :\n\nExecution of the General Terms and Conditions of Sale (e.g. order management, billing, delivery).\n<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-dd73bc0 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">&#8211; Use of data collected via the contact form on the Site &#8211; Sending newsletters and marketing campaigns\n<\/div><\/div><\/div><\/td><\/tr><tr class=\"jet-table__body-row elementor-repeater-item-aab1f58\"><td class=\"jet-table__cell elementor-repeater-item-babd4c3 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Legitimate interest \n<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-0eceef9 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Processing is necessary for the purposes of the legitimate interests pursued by KEYENA, provided such interests are not overridden by your fundamental rights and freedoms.\n\nCollecting IP addresses to protect against fraud and cyberattacks &#8211; Measuring customer satisfaction (e.g. reviews, surveys) &#8211; Conducting statistical studies &#8211; Handling inquiries<\/div><\/div><\/div><\/td><\/tr><\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-330e0d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"330e0d5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af10a06\" data-id=\"af10a06\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be6b238 elementor-widget elementor-widget-heading\" data-id=\"be6b238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Who Are the Recipients of Your Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53d085c elementor-widget elementor-widget-text-editor\" data-id=\"53d085c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your personal data may be processed by authorized personnel of KEYENA, its partners, or service providers. The use of these partners or service providers is necessary for the proper performance of the contract between you and KEYENA. <\/p><p>The following entities may have access to your personal data:<\/p><ul><li>KEYENA staff members who need access as part of their duties;<\/li><li>Technical subcontractors involved in:<\/li><\/ul><ul><li>Hosting your data on servers located exclusively in France;<\/li><\/ul><ul><li>Our payment service provider STRIPE;<\/li><\/ul><ul><li>Successors in title in the event of business or asset transfer;<\/li><\/ul><ul><li>The consumer mediator and, where applicable, any competent authority.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4589fed elementor-widget elementor-widget-heading\" data-id=\"4589fed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. How Long Do We Retain Your Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-341dcf6 elementor-widget elementor-widget-text-editor\" data-id=\"341dcf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The retention period for your personal data depends on the purpose of the processing and legal or regulatory obligations:<\/p><ul><li>All your client account data is retained until the account is closed;<\/li><li>Your data is retained for three (3) years from the date of your last contact with KEYENA;<\/li><li>Your IP address and other technical data collected during your use of the Site&#8217;s services are retained for a duration proportionate to the purpose of the processing, and shall not exceed _____ months;<\/li><li>Data collected when exercising your rights are retained for ___________, except for a copy of your identity document, which is retained for ___________________.<\/li><\/ul><p> <\/p><p><strong>To be completed if necessary.<\/strong><\/p><p> <\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee4a5a elementor-widget elementor-widget-heading\" data-id=\"1ee4a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. What Are Your Rights Regarding Your Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12590aa elementor-widget elementor-widget-text-editor\" data-id=\"12590aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with applicable regulations, you have the following rights regarding your personal data:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2516529 elementor-widget elementor-widget-heading\" data-id=\"2516529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7.1. Right of Access and Communication<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-099ee47 elementor-widget elementor-widget-text-editor\" data-id=\"099ee47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have the right to know whether your personal data is being processed by KEYENA and, if so, to obtain a copy in an understandable format.<\/p><p>To fulfill your request, we are legally required to verify your identity. We may ask you for additional information (e.g. a copy of your ID). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-708ee94 elementor-widget elementor-widget-heading\" data-id=\"708ee94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7.2. Right to Rectification and Erasure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efae0c0 elementor-widget elementor-widget-text-editor\" data-id=\"efae0c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have the right to have inaccurate data corrected and incomplete data completed, as well as to request the erasure of your personal data, in accordance with the law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05ca172 elementor-widget elementor-widget-heading\" data-id=\"05ca172\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7.3. Right to Restriction of Processing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad12931 elementor-widget elementor-widget-text-editor\" data-id=\"ad12931\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have the right to temporarily suspend the use\u2014partially or fully\u2014of your personal data.<\/p><p>This right allows you to pause processing while certain verifications are carried out, such as the accuracy of data or the legitimacy of the processing in case of objection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-881dd8f elementor-widget elementor-widget-heading\" data-id=\"881dd8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7.4. Right to Object<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa4d80a elementor-widget elementor-widget-text-editor\" data-id=\"aa4d80a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You may object at any time, for reasons relating to your particular situation, to the processing of your personal data based on KEYENA\u2019s legitimate interests. You also have the right to object to direct marketing. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-998afc4 elementor-widget elementor-widget-heading\" data-id=\"998afc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\n7.5. Right to Data Portability\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e56c87 elementor-widget elementor-widget-text-editor\" data-id=\"4e56c87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have the right to receive the personal data you provided in a structured, commonly used and machine-readable format and to transmit it to another controller.<\/p><p>This right applies only to data collected based on your consent or a contract.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc5a725 elementor-widget elementor-widget-heading\" data-id=\"dc5a725\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7.6. Right to Define Instructions in Case of Death\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2e2930 elementor-widget elementor-widget-text-editor\" data-id=\"c2e2930\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You may define general or specific instructions regarding what should happen to your personal data after your death.<\/p><p>These instructions can be modified or revoked at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d87f8a elementor-widget elementor-widget-heading\" data-id=\"6d87f8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7.7. Exercising Your Rights\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-172a25c elementor-widget elementor-widget-text-editor\" data-id=\"172a25c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You may exercise your rights by writing to us at:<br>KEYENA \u2013 DPO, GASSAMA \u2013 110 rue Fr\u00e9d\u00e9ric Fays \u2013 69100 Villeurbanne, France<br>or by email: contact@keyena.fr<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd0fbb elementor-widget elementor-widget-heading\" data-id=\"9dd0fbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7.8. Contacting the Relevant Supervisory Authority\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e3527 elementor-widget elementor-widget-text-editor\" data-id=\"c8e3527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you believe that KEYENA is not complying with its data protection obligations, you may contact the relevant supervisory authority. In France, this is the CNIL: <a href=\"https:\/\/www.cnil.fr\/\">https:\/\/www.cnil.fr\/<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b84a689 elementor-widget elementor-widget-heading\" data-id=\"b84a689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Are Your Personal Data Transferred Outside the European Union?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-033b43d elementor-widget elementor-widget-text-editor\" data-id=\"033b43d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All our subcontractors and partners are located within the European Union.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1be3b5 elementor-widget elementor-widget-heading\" data-id=\"b1be3b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n9. How Is Your Personal Data Secured?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b0827e elementor-widget elementor-widget-text-editor\" data-id=\"1b0827e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are committed to taking all necessary measures\u2014based on the nature of the data and the risks involved\u2014to ensure the security of your personal data and prevent it from being altered, damaged, or accessed by unauthorized third parties.<\/p><p>Security measures include physical, electronic, and administrative safeguards, such as firewalls, physical access control systems, and restricted access to data.<\/p><p>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee8819 elementor-widget elementor-widget-heading\" data-id=\"6ee8819\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Cookies\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b44a901 elementor-widget elementor-widget-text-editor\" data-id=\"b44a901\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To find out more, please consult our Cookie Policy, available <a href=\"https:\/\/keyena.com\/politique-en-matiere-de-cookies\/\"><strong><u>here<\/u><\/strong>.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Personal data protection policy KEYENA may process personal data concerning users when they browse the website https:\/\/keyena.com\/en (hereinafter referred to as &#8220;the Site&#8221;) or place an order online via the Site. This Personal Data Protection Policy (hereinafter referred to as &#8220;the Policy&#8221;) informs you of how we process, protect, and share your personal data collected [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7063","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Personal data protection policy - Keyena<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keyena.com\/en\/personal-data-protection-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Personal data protection policy - Keyena\" \/>\n<meta property=\"og:description\" content=\"Personal data protection policy KEYENA may process personal data concerning users when they browse the website https:\/\/keyena.com\/en (hereinafter referred to as &#8220;the Site&#8221;) or place an order online via the Site. 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